Goodnotes load content failed. Locate Goodnotes Files section in the Finder. You might have noticed when scrolling though pages on particular PDF pages, some pages might go blank / white background and the app slowly render your page content after a few seconds. By listing these issues, we hope to save you the trouble of reporting them. Exempt Goodnotes from content-blocking or network-security apps, e. Delete that all_goodnotes_files. Supported for Launch iTunes and locate Goodnotes' internal files in the File Sharing section. Make a change on the Lesson or Document and see if this now syncs. If you're experiencing crashes, slow performance, loading issues, or writing delays, this guide will help you resolve the most common problems. read the last bullet point on this list. Then, try the following troubleshooting steps:For Windows devices: M Goodnotes allows you to import different types of files that you can mark up and annotate. Additionally, try restarting your device to address any potential issues. We're thrilled to announce that Goodnotes for Android, Windows, and Web has been officially launched! Getting Started Once you have downloaded the app, and launching the app for the first Sometimes, you may see an "Attachment not found" message when exporting a . You can import files from within the app, from an external app, or by using drag and drop. Your first three notebooks are free. Log out of Goodnotes and log back in again. File suddenly deleted in GoodNotes app after syncing with iCloud I just upgraded my iCloud storage, I tried to sync my GoodNotes app file with iCloud across my devices,iCloud setting in app use iCloud showed -sync failed :some operations is not successful . For some other PDFs, some or all images in them might not be shown at all. If changes haven't been synced, they may be lost in this process. . How-to guides, FAQs, and information for Goodnotes on iOS, Android, Windows, and Web Goodnotes Cloud makes it easier to keep your notes and documents in sync across all your devices, so you can access them smoothly no matter which device you're using. AdGuard, Eero Secure, Netskope, if you or your company happens to be using them. I've suddenly lost my premium access to Goodnotes I was forced to upgrade my paid GoodNotes 5 to Goodnotes 6 with an alert Downgrade to GoodNotes 5 Performance Issues Goodnotes and iPadOS beta versions Why do I see "Successfully Exported" in the Android App but can't find the file on my device? Being an intensive task, indexing makes every piece of your typed and handwritten content searchable, so exporting it to PDF during this process, for example, might crash the app. First, ensure that your internet connection is stable. Unable to Import : r/GoodNotes r/GoodNotes Current search is within r/GoodNotes Remove r/GoodNotes filter and expand search to all of Reddit Jan 12, 2026 · Check that your device is able to load web pages at a normal speed. Select the all_goodnotes_files. We do track performance of GoodNotes when processing various PDF files and we find that some files are "outliers" in how they perform. Known issues of Goodnotes What's a known issue? A known issue is a problem that has been reported frequently and may be affecting you as well. It's good practice to back up your entire library occasionally, especially before a major event, like resetting a device, or switching devices, to ensure you're prepared in case your valuable docum Go to your device Settings > General > Background App Refresh and disable it temporarily for "Goodnotes" on the list. The folder or contents could not be displayed because of an unknown error. Recently, though, within the last week, GoodNotes can barely function. zip file from Goodnotes and drag it to your desktop. Drag the files you want to use in Goodnotes from your computer to Goodnotes Documents. I’ve tried everything- I went on their website, I downloaded the new iOS 16 to my iPad, I deleted and redownloaded, etc. It doesn’t load previous pages, it takes 10 minutes to generate a new page, it overheats, and it’ll randomly delete text. zip file on my computer Use Auto Backup to automatically create a copy of your documents in a supported cloud storage iCloud Sync Learn how to set up your Goodnotes app to iCloud sync across devices and auto backup to the cloud service of your choice! Want to learn more about how to use Goodnotes to digital plan? Try going into app store > find Goodnotes > click on it (even though it says open instead of update) > the "open" button might change to "update" button once you are there. Essential First Steps 1. But the good news is, notebooks created by dynamic templates from Goodnotes 6 on iOS can be used on Goodnotes for Android, Windows, and Web. Getting this error everytime I launch Goodnotes, whether it's on my PC or laptop. zip file from Goodnotes Files section to free up this space on your device: select the file in iTunes, press "delete" on your keyboard and confirm. I recently bought an iPad with a fresh storage of 256 GB and I've been running Goodnotes 6 for about a week now with standard note-taking. The best way to make sure is to open the app description page, and select the "Update" button if it's available. I was using Goodnotes earlier today and it was working fine, randomly it has just stopped working for both of my devices. I should also point out since the video maybe shows me moving too quickly through the document - I allowed sufficient time for Goodnotes to load in my PDF and I am still having the issue whilst moving very slowly through the pages i just bought a digital planner from the goodnotes marketplace (i’m on goodnotes 6) and whenever i try to download it i get a message that says, “Download failed. iCloud Sync Having hyperlink or other issues with GoodNotes in your digital planner? Check out our GoodNotes troubleshooting guide which addresses common issues. Download the google drive APPLICATION and download the goodnotes file through it opening via the app and NOT safari/chrome/internet browser. Articles in this section Sync Goodnotes documents between iPhones/iPads/Macs Goodnotes on iPadOS/iOS is not syncing with the Mac app Check for a backup of your Goodnotes library in iCloud I can't turn on "Use iCloud to Sync Documents" in the app iCloud sync isn't working and the app keeps telling me the app version is out of date. Unless you don’t mind making it uneditable there isn’t really much to change, but if you don’t mind you could export it as a pdf and reduce the file size using something like smallpdf or ilovepdf and continue working in that. Supported format GoodNotes or another app doesn't appear in the Share Sheet The eraser doesn't work in GoodNotes 5 Can I move objects from one page to another? No annotations or backgrounds show up when I export a document as PDF I see a black screen when using the Camera tool I can't select my handwritten notes with the Lasso Tool When I try to upload documents from Google Drive I get the following message: "Content Unavailable. For example, if Goodnotes on your iPhone has an older or newer version than Goodnotes on your Mac, iCloud sync might not work. Check if Goodnotes is the only app with syncing issues. goodnotes files, or a folder of them, from Google Drive via the Files app? Due to an issue with the Files-Google Drive integration, . How is Goodnotes Cloud Differen Collaboration Real-time Collaboration with Live Cursor in shared documents Improved Collaboration Share notebooks between iOS and other platforms - Using Share Link Backup & Restore Back up and restore your library manually I cannot view the Goodnotes backup . After I uploaded this 40-page pdf it began to crash constantly and wouldn't allow me to take proper notes without it being significantly slower which began to bug me. Disable "Index PDF and Handwritten Notes" in Goodnotes menu > Settings > Handwriting Recognition. Goodnotes 5 imported into the folder you were currently in when importing into the app so why was that feature changed? I've not been able to find any settings that allow you to change it either. When viewing some PDFs within the app, you might occasionally notice a lag when scrolling through your PDF content. The larger the size of the file, the longer it takes to load (depending on the iPad model). Force Quit Goodnotes (Teacher and Student scenarios) and reopen. goodnotes file or a "ZipError" during manual backup. Oct 9, 2025 · Being an intensive task, indexing makes every piece of your typed and handwritten content searchable, so exporting it to PDF during this process, for example, might crash the app. Importing files into GoodNotes problems (?) : r/GoodNotes r/GoodNotes Current search is within r/GoodNotes Remove r/GoodNotes filter and expand search to all of Reddit Import files into Goodnotes I imported a web page from Safari into Goodnotes but it does not look right Images in imported PDF are not properly rendered (iPadOS beta) Export documents or pages Why can't I import . Update Goodnotes App Check for updates first - many performance issues are resolved in newer versions: Open Goodnotes > Goodnotes menu (top-right corner) > About If "Update Available" shows, tap "Restart" to update Ensure you Feb 13, 2024 · GoodNotes not importing PDF files or documents? Complete troubleshooting guide to fix GoodNotes import failures, unsupported file errors, and document import problems. g. Goodnotes allows you to import different types of files that you can mark up and annotate. (iOS / iPadOS) First, perform a Manual Backup to backup your notes. GoodNotes sync failure… Hello, so I bought GoodNotes 4 in 2018 and GoodNotes 5 in 2019 and have used it extensively for business and personal notes since then, and have not had issues, in fact it's been one of the most stable third party apps I use. goodnotes files, or a folder of them, from Google Drive via the Files app? I imported a PowerPoint file but its pages are slowly rendered Can you give us your version number for Goodnotes? And what's the spec on these notebooks -- it sounds like you're having an unusual experience something must be going on. Goodnotes Updates: Upcoming Improvements Frequently Asked Questions about Goodnotes [Android, Windows, and Web] How to Switch Between Dark Mode and Light Mode Improving Your Goodnotes Experience: Updates to Account Login [Android, Windows, and Web] How to Change Language Settings Questions & answers about Starbucks Korea redemption of Goodnotes content [Android] eBook service on Goodnotes for Can I use Dynamic Templates on Goodnotes for Android, Windows, and Web? Goodnotes for Android, Windows, and Web (and GoodNotes 5) cannot generate custom sizes templates or custom themes. goodnotes files on Google Drive can become greyed-out in the Files app and thus not selectable for importing into Goodnotes. This ca Why can't I import . These errors typically indicate document corruption, often caused by Note down, shape, and share your ideas with the world's best-loved digital paper. npfce, wbdavb, xcav, x4ixzc, 1a8gtn, rrfv, ddaqut, eixgp, rlc0a, 9hxjf,